{"id":37563,"date":"2020-09-04T14:50:17","date_gmt":"2020-09-04T11:50:17","guid":{"rendered":"https:\/\/www.fiptec.com\/formular-de-retragere-si-retur\/"},"modified":"2026-08-26T16:11:37","modified_gmt":"2026-08-26T13:11:37","slug":"formular-de-retragere-si-retur","status":"publish","type":"page","link":"https:\/\/www.fiptec.com\/ro\/formular-de-retragere-si-retur\/","title":{"rendered":"Formular de retragere \u0219i retur"},"content":{"rendered":"\n<h1><b>Formular de retragere \u0219i retur al produsului<\/b><\/h1>\n<p><i><span style=\"font-weight: 400;\">Procedur\u0103 simpl\u0103, rapid\u0103 \u0219i transparent\u0103<\/span><\/i><\/p>\n<h2><b>Ce trebuie s\u0103 \u0219ti\u021bi \u00eenainte de a completa formularul:<\/b><\/h2>\n<p><b>Termen &#8211; <\/b><span style=\"font-weight: 400;\">Ave\u021bi dreptul s\u0103 v\u0103 retrage\u021bi din contract \u0219i s\u0103 returna\u021bi produsul \u00een termen de <\/span><b>14 zile<\/b><span style=\"font-weight: 400;\"> de la primire, f\u0103r\u0103 s\u0103 preciza\u021bi un motiv.<\/span><\/p>\n<p><b>Starea produsului &#8211; <\/b><span style=\"font-weight: 400;\">Returna\u021bi produsul \u00eempreun\u0103 cu ambalajul \u0219i toate accesoriile, cablurile \u0219i instruc\u021biunile primite. Consumatorul r\u0103spunde numai pentru diminuarea valorii produsului rezultat\u0103 din manipul\u0103ri care dep\u0103\u0219esc ceea ce este necesar pentru stabilirea naturii, caracteristicilor \u0219i func\u021bion\u0103rii acestuia.<\/span><\/p>\n<p><b>Produse sigilate din motive de igien\u0103 &#8211; <\/b><span style=\"font-weight: 400;\">Pentru bunurile sigilate care nu pot fi returnate din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau de igien\u0103 (de exemplu, c\u0103\u0219ti intraauriculare, epilatoare ori aparate de ras), dreptul de retragere <\/span><b>nu se aplic\u0103 dac\u0103 produsul a fost desigilat dup\u0103 livrare<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Produse defecte &#8211; <\/b><span style=\"font-weight: 400;\">Dac\u0103 produsul are o problem\u0103 tehnic\u0103 sau un defect, v\u0103 rug\u0103m s\u0103 <\/span><b>NU<\/b><span style=\"font-weight: 400;\"> folosi\u021bi acest formular. Completa\u021bi <\/span><a href=\"https:\/\/www.fiptec.com\/ro\/formular-de-service-si-reparatie-a-produsului\/\"><b>[Formularul de reclama\u021bie\/service]<\/b><\/a><span style=\"font-weight: 400;\"> pentru a solicita verificarea produsului \u0219i service \u00een garan\u021bie.<\/span><\/p>\n<p><b>Rambursarea sumei &#8211; <\/b><span style=\"font-weight: 400;\">V\u0103 vom rambursa sumele datorate \u00een cel mult <\/span><b>14 zile<\/b><span style=\"font-weight: 400;\"> de la data la care ne informa\u021bi despre retragere, folosind aceea\u0219i modalitate de plat\u0103 ca la tranzac\u021bia ini\u021bial\u0103, dac\u0103 nu conveni\u021bi expres altfel. Putem am\u00e2na rambursarea p\u00e2n\u0103 la primirea produsului sau p\u00e2n\u0103 la prezentarea dovezii expedierii acestuia, lu\u00e2ndu-se \u00een considerare data cea mai apropiat\u0103.<\/span><\/p>\n<p><b>Adresa de retur &#8211; <\/b><span style=\"font-weight: 400;\">FipTec OOD, mun. \u0218umen, str. General Totleben nr. 27.<\/span><\/p>\n\t<div id=\"gap-103404325\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-103404325 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t<section class=\"section\" id=\"section_1446236194\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n\n<div class=\"aopc-return-form-root aopc-ui-kit-wrapper\" data-config=\"{&quot;mode&quot;:&quot;return&quot;,&quot;portalRestUrl&quot;:&quot;https:\/\/www.fiptec.com\/ro\/wp-json\/aopc\/v1\/portal&quot;,&quot;authRestUrl&quot;:&quot;https:\/\/www.fiptec.com\/ro\/wp-json\/aopc\/v1\/auth&quot;,&quot;nonce&quot;:&quot;d66c5f19d6&quot;,&quot;initialRef&quot;:&quot;&quot;,&quot;isLoggedIn&quot;:false}\"><\/div>\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1446236194 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(247, 247, 247);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37563","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/comments?post=37563"}],"version-history":[{"count":4,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37563\/revisions"}],"predecessor-version":[{"id":37661,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37563\/revisions\/37661"}],"wp:attachment":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/media?parent=37563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}