{"id":37632,"date":"2020-08-19T17:04:00","date_gmt":"2020-08-19T14:04:00","guid":{"rendered":"https:\/\/www.fiptec.com\/politica-de-confidentialitate\/"},"modified":"2026-08-26T16:11:35","modified_gmt":"2026-08-26T13:11:35","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/www.fiptec.com\/ro\/politica-de-confidentialitate\/","title":{"rendered":"Politica de confiden\u021bialitate"},"content":{"rendered":"\n<h1><b>POLITICA DE CONFIDEN\u021aIALITATE A DATELOR CU CARACTER PERSONAL<\/b><\/h1>\n<p><i><span style=\"font-weight: 400;\">(Ultima actualizare: 17.12.2025)<\/span><\/i><\/p>\n<h2><b>I. INTRODUCERE \u0218I DATELE ADMINISTRATORULUI<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Noi, <\/span><b>\u201eFipTec\u201d Ltd <\/b><span style=\"font-weight: 400;\">(FipTec SRL), CUI: 205701530, pre\u021buim confiden\u021bialitatea clien\u021bilor no\u0219tri \u0219i ne angaj\u0103m s\u0103 protej\u0103m datele dumneavoastr\u0103 personale. Aceast\u0103 Politic\u0103 de Confiden\u021bialitate explic\u0103 \u00een mod transparent cum colect\u0103m, prelucr\u0103m, stoc\u0103m \u0219i protej\u0103m informa\u021biile dumneavoastr\u0103 atunci c\u00e2nd vizita\u021bi site-ul nostru <\/span><b>fiptec.com<\/b><span style=\"font-weight: 400;\"> \u0219i face\u021bi cump\u0103r\u0103turi de la noi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prelucrarea datelor dumneavoastr\u0103 se realizeaz\u0103 \u00een strict\u0103 conformitate cu Regulamentul General privind Protec\u021bia Datelor (UE) 2016\/679 (<\/span><b>GDPR<\/b><span style=\"font-weight: 400;\">), Legea privind protec\u021bia datelor cu caracter personal (Bulgaria) \u0219i legisla\u021bia aplicabil\u0103.<\/span><\/p>\n<p><b>Datele Administratorului:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Denumire:<\/b><span style=\"font-weight: 400;\"> \u201eFipTec\u201d Ltd<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CUI (Cod Unic de Identificare):<\/b><span style=\"font-weight: 400;\"> 205701530<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Adresa de administrare:<\/b><span style=\"font-weight: 400;\"> or. Shumen 9700, str. \u201eGeneral Totleben\u201d nr. 27, Bulgaria<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>E-mail pentru contact privind datele personale:<\/b><span style=\"font-weight: 400;\"> info@fiptec.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Telefon:<\/b><span style=\"font-weight: 400;\"> +359 882 163 937<\/span><\/li>\n<\/ul>\n<h2><b>II. CE DATE COLECT\u0102M \u0218I DE CE?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Colect\u0103m date personale doar \u00een m\u0103sura \u00een care este necesar pentru func\u021bionarea magazinului nostru online, executarea comenzilor dumneavoastr\u0103 \u0219i \u00eembun\u0103t\u0103\u021birea serviciilor noastre.<\/span><\/p>\n<ol>\n<li><b> Date pentru executarea comenzii \u0219i a contractului<\/b> <i><span style=\"font-weight: 400;\">(Temei legal: Art. 6, alin. 1, lit. &#8222;b&#8221; din GDPR \u2013 Executarea unui contract)<\/span><\/i><span style=\"font-weight: 400;\"> Pentru a procesa comanda dumneavoastr\u0103 \u0219i a v\u0103 livra produsele, colect\u0103m:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nume \u0219i Prenume;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Num\u0103r de telefon (pentru contact din partea noastr\u0103 \u0219i a curierului);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresa de livrare (personal\u0103 sau sediul curierului);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adres\u0103 de e-mail (pentru confirmarea comenzii \u0219i primirea facturii electronice).<\/span><\/li>\n<\/ul>\n<ol start=\"2\">\n<li><b> Date pentru plat\u0103 \u0219i facturare<\/b> <i><span style=\"font-weight: 400;\">(Temei legal: Art. 6, alin. 1, lit. &#8222;c&#8221; din GDPR \u2013 Obliga\u021bie legal\u0103)<\/span><\/i><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dac\u0103 dori\u021bi factur\u0103 pe persoan\u0103 fizic\u0103: CNP sau alt num\u0103r de identificare fiscal\u0103 (conform cerin\u021belor legii contabilit\u0103\u021bii \u0219i TVA, acolo unde este aplicabil).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Important:<\/b><span style=\"font-weight: 400;\"> Noi <\/span><b>NU<\/b><span style=\"font-weight: 400;\"> stoc\u0103m numerele complete ale cardurilor dumneavoastr\u0103 de credit sau debit. Pl\u0103\u021bile sunt procesate direct de institu\u021bii bancare licen\u021biate \u0219i operatori de pl\u0103\u021bi. Noi primim doar confirmarea dac\u0103 plata a fost efectuat\u0103 cu succes. \u00cen cazul return\u0103rii unui produs, este posibil s\u0103 v\u0103 solicit\u0103m un cod IBAN (cont bancar) pentru a v\u0103 restitui suma.<\/span><\/li>\n<\/ul>\n<ol start=\"3\">\n<li><b> Date tehnice<\/b> <i><span style=\"font-weight: 400;\">(Temei legal: Art. 6, alin. 1, lit. &#8222;f&#8221; din GDPR \u2013 Interes legitim)<\/span><\/i><span style=\"font-weight: 400;\"> C\u00e2nd vizita\u021bi site-ul, serverele noastre \u00eenregistreaz\u0103 automat informa\u021bii necesare pentru securitatea \u0219i func\u021bionarea site-ului:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresa IP;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tipul browserului \u0219i sistemul de operare;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Istoricul produselor vizualizate (pentru func\u021bionalitatea \u201eV\u0103zute recent\u201d).<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li><b> Marketing \u0219i Newsletter<\/b> <i><span style=\"font-weight: 400;\">(Temei legal: Art. 6, alin. 1, lit. &#8222;a&#8221; din GDPR \u2013 Consim\u021b\u0103m\u00e2nt)<\/span><\/i><span style=\"font-weight: 400;\"> Doar dac\u0103 v-a\u021bi dat consim\u021b\u0103m\u00e2ntul expres (prin bifare, formular de abonare sau set\u0103rile cookie-urilor), vom utiliza adresa de e-mail sau datele despre comportamentul dumneavoastr\u0103 pentru a v\u0103 trimite oferte personalizate.<\/span><\/li>\n<\/ol>\n<h2><b>III. PARTAJAREA DATELOR CU TER\u021aE P\u0102R\u021aI<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Noi nu vindem datele dumneavoastr\u0103. Le partaj\u0103m doar cu parteneri de \u00eencredere, f\u0103r\u0103 de care executarea serviciului este imposibil\u0103:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Firme de curierat<\/b><span style=\"font-weight: 400;\"> (de ex. Speedy\/DPD, Econt): \u00cen scopul livr\u0103rii.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Firm\u0103 de contabilitate:<\/b><span style=\"font-weight: 400;\"> Pentru \u00eenregistrare contabil\u0103 \u0219i raportare fiscal\u0103.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Furnizori de servicii de plat\u0103:<\/b><span style=\"font-weight: 400;\"> Pentru procesarea sigur\u0103 a pl\u0103\u021bilor.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Platforme de marketing \u0219i tehnologie<\/b><span style=\"font-weight: 400;\"> (Google, Meta): Pentru analiza traficului \u0219i publicitate (vezi Sec\u021biunea IV).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organe de stat:<\/b><span style=\"font-weight: 400;\"> Agen\u021bia Na\u021bional\u0103 de Venituri (NAP), Ministerul de Interne \u0219i altele, doar \u00een prezen\u021ba unei cerin\u021be legale.<\/span><\/li>\n<\/ul>\n<h2><b>IV. COOKIE-URI, PIXELI \u0218I INSTRUMENTE EXTERNE<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Site-ul nostru utilizeaz\u0103 \u201ecookie-uri\u201d \u0219i tehnologii similare de urm\u0103rire furnizate de ter\u021be p\u0103r\u021bi. Aceste instrumente colecteaz\u0103 date despre comportamentul dumneavoastr\u0103 pentru a analiza traficul \u0219i a v\u0103 afi\u0219a reclame relevante.<\/span><\/p>\n<ol>\n<li><b> Google Analytics 4 (GA4)<\/b><span style=\"font-weight: 400;\"> Utiliz\u0103m serviciul de analiz\u0103 web al Google Ireland Ltd.<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Scop:<\/b><span style=\"font-weight: 400;\"> Statistici privind vizitatorii, sursele de trafic \u0219i comportamentul utilizatorilor.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Date:<\/b><span style=\"font-weight: 400;\"> Adresa IP (anonimizat\u0103), tipul dispozitivului, durata sesiunii.<\/span><\/li>\n<\/ul>\n<ol start=\"2\">\n<li><b> Google Ads \u0219i Remarketing<\/b><span style=\"font-weight: 400;\"> Utiliz\u0103m platforma publicitar\u0103 Google Ads pentru afi\u0219area reclamelor \u00een re\u021beaua Google.<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Urm\u0103rirea conversiilor:<\/b><span style=\"font-weight: 400;\"> Dac\u0103 ajunge\u021bi pe site-ul nostru printr-o reclam\u0103 Google, sistemul \u00eenregistreaz\u0103 dac\u0103 a\u021bi efectuat o achizi\u021bie, pentru a m\u0103sura eficien\u021ba reclamei.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Remarketing:<\/b><span style=\"font-weight: 400;\"> Utiliz\u0103m aceast\u0103 func\u021bie pentru a v\u0103 afi\u0219a reclame la produsele vizualizate de dumneavoastr\u0103, \u00een timp ce naviga\u021bi pe alte site-uri sau utiliza\u021bi motorul de c\u0103utare.<\/span><\/li>\n<\/ul>\n<ol start=\"3\">\n<li><b> Meta Pixel (Facebook &amp; Instagram)<\/b><span style=\"font-weight: 400;\"> Pe site este integrat \u201epixelul\u201d Meta Platforms Ireland Ltd. Acest lucru ne permite:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u0103 urm\u0103rim ac\u021biunile dumneavoastr\u0103 dup\u0103 ce a\u021bi dat click pe o reclam\u0103 a noastr\u0103 pe Facebook\/Instagram.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u0103 cre\u0103m \u201eAudien\u021be Personalizate\u201d (Custom Audiences) \u2013 dac\u0103 a\u021bi vizitat site-ul nostru, Meta v\u0103 poate afi\u0219a reclama noastr\u0103 \u00een feed-ul dumneavoastr\u0103 de pe re\u021belele sociale.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dac\u0103 sunte\u021bi conectat la profilul dumneavoastr\u0103 de Facebook \u00een timpul vizitei, datele pot fi asociate cu profilul dumneavoastr\u0103.<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li><b> Videoclipuri YouTube \u00eencorporate<\/b><span style=\"font-weight: 400;\"> Pe site-ul nostru sunt \u00eencorporate videoclipuri de pe platforma YouTube (proprietatea Google). La \u00eenc\u0103rcarea unei pagini cu video, se stabile\u0219te o conexiune cu serverele YouTube. YouTube poate stoca cookie-uri pe dispozitivul dumneavoastr\u0103 \u0219i poate colecta date despre vizionare, mai ales dac\u0103 sunte\u021bi conectat la contul Google.<\/span><\/li>\n<\/ol>\n<p><i><span style=\"font-weight: 400;\">Pute\u021bi gestiona preferin\u021bele dumneavoastr\u0103 privind cookie-urile \u0219i urm\u0103rirea \u00een orice moment prin set\u0103rile browserului dumneavoastr\u0103 sau prin instrumentul de consim\u021b\u0103m\u00e2nt (Cookie Banner) de pe site-ul nostru.<\/span><\/i><\/p>\n<h2><b>V. TRANSFERUL DE DATE \u00ceN AFARA UE<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Unii dintre partenerii no\u0219tri (Google LLC, Meta Platforms Inc., YouTube) au infrastructur\u0103 situat\u0103 \u00een SUA. Utiliz\u00e2nd serviciile lor, o parte din datele dumneavoastr\u0103 (cum ar fi adresa IP \u0219i identificatorii cookie) pot fi prelucrate \u00een afara Spa\u021biului Economic European (SEE). Ne baz\u0103m pe Cadrul de confiden\u021bialitate a datelor (EU-U.S. Data Privacy Framework) \u0219i pe clauzele contractuale standard ale Comisiei Europene pentru a garanta c\u0103 datele dumneavoastr\u0103 sunt protejate la un nivel de securitate echivalent cu cel din UE.<\/span><\/p>\n<h2><b>VI. TERMENUL DE P\u0102STRARE<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Nu p\u0103str\u0103m datele dumneavoastr\u0103 mai mult dec\u00e2t este necesar pentru scopurile pentru care au fost colectate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Date pentru comenzi \u0219i facturi:<\/b><span style=\"font-weight: 400;\"> 10 ani, conform art. 12 din Legea contabilit\u0103\u021bii (Bulgaria).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Date \u00een profilul de client:<\/b><span style=\"font-weight: 400;\"> P\u00e2n\u0103 c\u00e2nd decide\u021bi s\u0103 \u0219terge\u021bi profilul sau solicita\u021bi \u0219tergerea.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Comenzi nefinalizate:<\/b><span style=\"font-weight: 400;\"> Datele se p\u0103streaz\u0103 p\u00e2n\u0103 la 30 de zile cu scopul de a oferi asisten\u021b\u0103 pentru finalizarea comenzii.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Date de marketing:<\/b><span style=\"font-weight: 400;\"> P\u00e2n\u0103 la retragerea consim\u021b\u0103m\u00e2ntului dumneavoastr\u0103 (de ex. dezabonare de la newsletter).<\/span><\/li>\n<\/ul>\n<h2><b>VII. DREPTURILE DUMNEAVOASTR\u0102<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Conform GDPR, dispune\u021bi de urm\u0103toarele drepturi:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dreptul de acces:<\/b><span style=\"font-weight: 400;\"> S\u0103 primi\u021bi informa\u021bii despre ce date ale dumneavoastr\u0103 prelucr\u0103m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dreptul la rectificare:<\/b><span style=\"font-weight: 400;\"> S\u0103 solicita\u021bi corectarea datelor inexacte (de ex. adres\u0103 schimbat\u0103).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dreptul la \u0219tergere (\u201eDreptul de a fi uitat\u201d):<\/b><span style=\"font-weight: 400;\"> S\u0103 solicita\u021bi \u0219tergerea datelor dumneavoastr\u0103, dac\u0103 nu exist\u0103 un temei legal pentru a le p\u0103stra (de ex. termen contabil expirat).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dreptul la opozi\u021bie:<\/b><span style=\"font-weight: 400;\"> V\u0103 pute\u021bi opune oric\u00e2nd prelucr\u0103rii datelor \u00een scopuri de marketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dreptul la portabilitate:<\/b><span style=\"font-weight: 400;\"> S\u0103 primi\u021bi datele dumneavoastr\u0103 \u00eentr-un format structurat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Retragerea consim\u021b\u0103m\u00e2ntului:<\/b><span style=\"font-weight: 400;\"> V\u0103 pute\u021bi retrage consim\u021b\u0103m\u00e2ntul pentru cookie-uri sau newsletter \u00een orice moment.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Pentru exercitarea drepturilor dumneavoastr\u0103, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la <\/span><b>info@fiptec.com<\/b><span style=\"font-weight: 400;\">. Vom analiza cererea dumneavoastr\u0103 \u00een termen de 1 lun\u0103.<\/span><\/p>\n<h2><b>VIII. SECURITATEA DATELOR<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Am luat m\u0103surile tehnice \u0219i organizatorice necesare pentru protec\u021bia datelor dumneavoastr\u0103 \u00eempotriva accesului neautorizat, pierderii sau modific\u0103rii. Site-ul utilizeaz\u0103 conexiune criptat\u0103 (certificat SSL), iar accesul la datele personale este limitat doar la angaja\u021bii \u0219i partenerii care au o necesitate real\u0103 de a le accesa pentru \u00eendeplinirea obliga\u021biilor de serviciu.<\/span><\/p>\n<h2><b>IX. AUTORITATEA DE SUPRAVEGHERE<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Deoarece administratorul datelor este \u00eenregistrat \u00een Bulgaria, autoritatea principal\u0103 de supraveghere este cea bulgar\u0103. Cu toate acestea, \u00een calitate de cet\u0103\u021bean european, ave\u021bi dreptul s\u0103 depune\u021bi o pl\u00e2ngere \u0219i la autoritatea local\u0103.<\/span><\/p>\n<p><b>Comisia pentru Protec\u021bia Datelor cu Caracter Personal (Bulgaria):<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresa: or. Sofia 1592, str. \u201eProf. \u021avetan Lazarov\u201d nr. 2<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website: www.cpdp.bg<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-mail: kzld@cpdp.bg<\/span><\/li>\n<\/ul>\n<h1>\n<\/h1>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-37632","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/comments?post=37632"}],"version-history":[{"count":3,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37632\/revisions"}],"predecessor-version":[{"id":37660,"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/pages\/37632\/revisions\/37660"}],"wp:attachment":[{"href":"https:\/\/www.fiptec.com\/ro\/wp-json\/wp\/v2\/media?parent=37632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}